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Frequently Asked Questions – medicalservices24.com
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Frequently Asked Questions

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How do I book an interpreter?

To book an interpreter, please send us a request via Email or WhatsApp. The Medical Services24 team will promptly begin processing your request and search for an interpreter fluent in the required language. You can expect a reply within 12 hours, confirming the availability of the interpreter for your requested time.

How do I book a ride? Will it be a comfortable ride?

To book a ride, simply send us a request via Email or WhatsApp. The Medical Services24 team will promptly begin processing your request, and you will receive your booking confirmation shortly. Rest assured, we strive to provide a comfortable ride for all our customers.

How to get appointment in German Hospital?

To book an appointment at a German hospital, we kindly request you to provide us with your recent medical reports and diagnosis. Once we receive these documents, the Medical Services24 team will promptly commence the process of finding the most suitable hospital for your specific diagnosis. You will then receive a booking confirmation from us.

How to get Visa invitation?

To obtain a visa invitation, we kindly ask you to inform us of the purpose of your travel to Germany. If your purpose is medical tourism, we will require your medical records and diagnosis in order to provide you with a visa invitation. Please provide us with the necessary information so that we can assist you accordingly.

How can I schedule a distance consultation with a German doctor?

To schedule a video conference with one of our highly skilled German doctors, we kindly request you to provide us with your recent medical reports and the reason for seeking consultation. If you are seeking a second opinion, you have come to the right place. Medical Services24 will assist you in obtaining the best second opinion from a top doctor in Germany. Please send us a request via Email or WhatsApp, and our dedicated team will promptly process your request and search for a doctor specializing in your specific condition. You can expect a response within 12 hours, confirming the doctor's availability.

How can I request food in the hospital?

Welcome to Medical Service24, your trusted partner in hospital catering services. We are dedicated to providing nutritious and delicious meals to healthcare facilities across Germany. Our goal is to enhance the overall patient experience and contribute to their recovery journey through high-quality culinary experiences.

At Medical Service24, we prioritize the well-being and satisfaction of patients, staff, and visitors, and we ensure that our meals meet the highest standards of quality and nutrition. Thank you for choosing us as your hospital catering service provider.